Effective date: January 1, 2026
Valrico Slab Leak Pros has been serving homeowners in Valrico, Florida since 2009. We respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, why we collect it, and how we keep it safe.
Information We Collect
When you contact us for slab leak repair, we collect the information you give us directly. This includes your name, phone number, email address, and the service address where the work will be done.
We also collect details about your plumbing issue, such as the symptoms you describe and any history you share with our team. If you pay by card, we process the payment through a secure third-party system and do not store your full card number on our servers.
Like most websites, we automatically collect certain technical information when you visit us online. This can include your IP address, browser type, device type, and pages you view on our site.
How We Use Information
We use your contact details to schedule your slab leak inspection, send appointment reminders, and follow up after the repair. If you call or text us, we use that conversation to understand your problem and dispatch the right technician.
Your service address helps us route our team efficiently and confirm the location of the leak. We may also use your information to provide updates on the status of your repair or to answer questions you have about our work.
With your permission, we may send you occasional maintenance tips or service reminders. You can opt out of these messages at any time.
Cookies and Tracking
Our website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.
You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our site may not function properly if you disable cookies.
Analytics and Third-Party Tools
We use third-party analytics tools, such as Google Analytics, to track website traffic and see how visitors find and use our site. These tools collect anonymous data and do not identify you personally.
We may also use third-party scheduling or payment processors to handle appointments and transactions. These providers have their own privacy policies, and we encourage you to review them.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We only share it with trusted partners who help us run our business, such as scheduling software providers or payment processors, and only to the extent needed to serve you.
We may disclose your information if required by law, to comply with a legal process, or to protect the rights, property, or safety of Valrico Slab Leak Pros, our customers, or others.
Data Retention
We keep your personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These measures include physical, electronic, and procedural safeguards.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we work hard to keep your information safe.
User Rights
You have the right to request access to the personal information we hold about you. You can also ask us to correct or delete your information, or to restrict how we use it.
To exercise these rights, please contact us using the details below. We will respond to your request in a timely manner and in accordance with applicable laws.
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will post the new version on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Information
If you have questions about this privacy policy or your personal information, please reach out to us. You can call us at (813) 768-0964 or send us a message through our website.
You can also write to us at Valrico Slab Leak Pros, Valrico, FL.